Refund policy
We want you to feel great about what you find at Robyn. If something isn’t quite right, we accept returns within 14 days of purchase for a refund to the original form of payment.
Items must be unworn, unused, and in original condition, and proof of purchase.
Final Sale
Some items are final sale and cannot be returned or exchanged, including:
-
Sale or discounted items
-
Jewelry
-
Undergarments or hosiery
-
Special orders
-
Gift cards
Online Orders
Online purchases may be returned within 14 days of delivery. Customers are responsible for return shipping unless an item arrives damaged or incorrect.
Damaged or Incorrect Items
If you receive an item that is damaged or not what you ordered, please contact us within 3 days of delivery and we will take care of it.
Questions
If you have any questions about a return, feel free to reach out at hello@robyndetroit.com — we're always happy to help.